Never click a link on an email unless you’re 100% sure it's genuine – it could be a scammer trying to steal your personal information or install a virus on your computer. If the email is from a company you have dealings with, i.e. Paypal or a mail order company, and it asks for you to enter personal details or log in to your account from a link on the email, don't click the link but search the internet for their website and login from there, so you can be sure you're entering your account on a genuine website.


We all forward interesting emails to various contacts sometimes, but do you delete the thread of email addresses at the top of the email, so you just send the content of the original email and nothing else? By deleting the thread, you will be protecting all those email accounts from being more susceptible to scams in the future, as possible scammers could also receive the email, giving them more targets to attack.  Please share this status to make others aware, and hopefully protect your own account as well as theirs.


If you receive a scam email, or even one that you think could be a scam, go to Action Fraud to report it online – it only takes a couple of minutes. The more of us that do this, the more scammers will be caught, hopefully preventing them from taking advantage of vulnerable people who believe what they say.


Consumers and businesses in the UK lost an estimated £27bn in 2012 through cybercrime. More than £600m of this was through phishing attacks, making the UK the most phished country in the world.